All You Need to Know about Cancel NoteBurner Subscription
Marcia08/25/2025Summary: All You Need to Know about Cancel NoteBurner Subscription
As a long-time NoteBurner user, the most common problem I encounter is that I thought I had canceled my subscription, but was still charged on the next month's bill. In fact, NoteBurner's automatic renewal is enabled by default when I purchase it. And not only me, in the TrustPilot, many users all said it will auto renewal and do not have any remind.
However, the official one has a refund agreement if you found NoteBurner cannot download. Whether you want to cancel the subscription in advance, want a refund, or get back the automatically renewed amount, there is a way to solve it.
Refund Policy and Trial Limits
Many people are concerned about whether they can get a refund. According to the official NoteBurner page (updated as of August 2025):
- Monthly/Annual Subscriptions: Refunds are available within 5 days.
- Lifetime Subscriptions: Refunds are available within 30 days.
- Circumstances where refunds are not available: For example, refunds cannot be made simply because the price is too high.
Trial limitations:
- Music products (such as Spotify Converter): Only the first minute can be converted.
- Video products (such as Netflix/Amazon Downloader): Only the first 5 minutes can be downloaded.
This was also the most frustrating aspect of my initial trial—it was nearly impossible to experience a full movie or album.
How to Cancel NoteBurner Subscription?
As someone who has been through this, I know that many people are most worried about: how can I completely cancel my NoteBurner subscription? Don't worry, I have compiled the pitfalls I have encountered and the official solutions here.
Method 1: Cancel via Order Confirmation Email
After purchasing NoteBurner, you'll receive an order confirmation email with a "Manage/Cancel Subscription" link. To do this:
- Open the confirmation email from NoteBurner or your payment processor (commonly 2Checkout/Verifone) in your registered email address.
- Find the "Manage Your Subscription" or "Cancel Subscription" link.
- Click it and turn off Auto-Renew on the page.
- After doing so, you'll receive a confirmation email with a subject line similar to "Cancel NoteBurner Subscription" within a few minutes to a few hours.
My personal recommendation: Be sure to save this email, as it's proof of your successful cancellation.
Method 2: Cancel via Customer Support
If you can't find your order email, or the link is broken, you can contact customer service via email:
To: support@noteburner.com
Subject: Request to Cancel Subscription
Content: Please include your order ID, registered email address, and purchase date.
⚠️Tip: Send emails on weekdays and you’ll typically receive a response within 24–48 hours.
- Confirm you received the cancellation confirmation email.
- Log in to your account page (if provided) and check your subscription status to see if it says "Expires on..." instead of "Auto-Renewal Active."
- Check if there's a new authorization pending on your payment method (credit card/PayPal).
- Verify Cancellation Success:
Is NoteBurner Safe to Use?
This question comes up quite frequently in the community. Based on my own testing and Trustpilot reviews:
- Technically: Downloading and installing from the official website is safe, and no malware was detected.
- Legally: NoteBurner is essentially a third-party download tool that bypasses DRM. Legal risks vary by region. In the US and EU, while personal learning and backup are not a major concern, distributing or commercial use may violate copyright laws and platform terms of service.
So, my general advice: Use only for personal learning and backup purposes; don't share or use commercially.
NoteBurner Alternative: StreamFab Video Downloader
There are several reasons why you might want to cancel your NoteBurner subscription. For instance:
1. You might want to download videos from other websites such as Pluto TV or OnlyFans, which NoteBurner does not support.
2. You may find NoteBurner's individual product subscriptions too expensive.
3. NoteBurner's download speeds might be slower than you expected.
4. The NoteBurner Video Downloader may have many bugs and provide a poor user experience.
Then I strongly recommend you to choose a better NoteBurner alternative: StreamFab. But wait, don't rush off just yet! Stay with us and we promise you won't be disappointed.
A powerful, all-in-one video download solution that easily accesses videos from major streaming and online platforms, ensuring lossless quality (supporting 1080p, 4K, and even 8K). Unique features like batch downloading and scheduled saving make it even more efficient and convenient.
Differences between StreamFab and NoteBurner
| Category | NoteBurner | StreamFab |
|---|---|---|
| Supported Platforms | Focused on limited services like NoteBurner Amazon video downloader | Covers 40+ major VOD platforms (Netflix, Amazon Prime, Max, etc.) |
| Purchase Options | Sold as individual tools (separate subscriptions for each platform) | Option to buy single products or the All-in-One package with lifetime access |
| Trial Limitations | Downloads only the first few minutes of videos (≈1 min for music, 5 min for video) | Allows downloading 3 full videos per platform during trial |
| Updates & Maintenance | Updates less frequent; some bugs reported | Actively maintained with frequent updates (several times a week) |
| Stability & Speed | Performance varies by platform; users report slowdowns | Generally stable, supports batch downloads and scheduled saving |
| Refund Policy | Subscription: 5 days; Lifetime: 30 days | 30-day money-back guarantee; lower refund request rate |
| User Experience | Specialized tools but limited trial and stricter refund terms | More comprehensive features, flexible trial, and user-friendly experience |
FAQs
You will receive a confirmation email, usually titled "Cancel Subscription of NoteBurner," and the expiration date will be displayed in your account.
If you don't see the "Manage Subscription" button in your account, make sure you're logged into the correct email account used to purchase your subscription and search for it in the Dashboard / Usage & Billing page. If you still can't find it, take a screenshot of the page and email support@noteburner.com to request cancellation assistance.
Final Thought
Choosing to subscribe to NoteBurner is a vote of trust, choosing to unsubscribe from NoteBurner is your freedom. I hope this article can help you quickly cancel your NoteBurner subscription and help you find a video downloader that is more suitable for you!
