For the past few weeks, I've been experiencing a rather frustrating issue with the MovPilot Amazon Video Downloader app: I can't log in. After entering my email and password, I'm prompted for two-step verification (2FA). Even after entering the correct code, the app keeps returning to the login screen. I can't even close the app, and I have to force terminate it using Task Manager.

Upon launching the MovPilot Amazon Prime Video Downloader and attempting to log into Amazon Prime Video, you may encounter the following issues:

movpilot amazon video downloader cannot login error

Next, please enter your email address and password to proceed with the two-factor authentication:

movpilot amazon video downloader cannot login error

Even after successful authentication, I am returned to the login screen! What's worse, I cannot close the window or exit the program. As shown in the pic below, the 'Close' option turns grey and cannot be tabbed.

movpilot amazon video downloader cannot login error

Then the application became unresponsive, and I had to forcibly terminate it via the task manager.

movpilot amazon video downloader cannot login error

Why Movpilot Amazon Video Downloader Login Failure?

Currently, the precise reason for the login failure remains undetermined. There has been no response following contact with the MovPilot support center, suggesting it is likely a software glitch. But I have summarized the following aspects. If you encounter the same situation, you can do a check based on these aspects.

No. Reason Troubleshooting
1 Account & Region Mismatch Make sure the Amazon link in MovPilot matches your account region (e.g., amazon.com / amazon.co.uk).
2 2FA Verification Loop Switch to another verification method (SMS, voice call, Authenticator App); refer to Amazon’s official 2FA guide.
3 WebView Cache Error Clear cookies and cache in MovPilot’s built-in browser, then try again.
4 Outdated Version / Protocol Change Check the update log and upgrade to the latest version.
5 Network or Firewall Interference Disable VPN/firewall and use a direct local network connection.
6 Account Risk / Terms Restriction Follow Prime Video’s Terms of Use and avoid frequent or bulk downloads.

Solution to Fix Movpilot Amazon Video Downloader Errors

The reason for the inability to log into MovPilot's Amazon Prime Video Downloader remains unclear; therefore, we recommend transitioning to StreamFab Amazon Downloader.

You can download three complete videos and enjoy a free trial!

How to Use StreamFab to Login Amazon Prime Video

Step1
First, launch the StreamFab Amazon Downloader, and then click on the "Amazon" icon located under "VIP Services" on the left side.
fix movpilot amazon video downloader cannot login error
Step2
Click on the "Login" button on the screen.
fix movpilot amazon video downloader cannot login error
Step3
Log in using your email address or phone number.
fix movpilot amazon video downloader cannot login error
Step4
Finally, I have successfully logged in.
fix movpilot amazon video downloader cannot login error

How to Download Prime Videos with StreamFab

Step1
Simply click to download the video for playback.
fix movpilot amazon video downloader cannot login error
Step2
StreamFab automatically analyzes the video, selecting the resolution, audio, subtitles, and, if it's a television series, you can also choose multiple episodes at once; then simply click "Download Now."
fix movpilot amazon video downloader cannot login error
Step3
You can view the video you wish to download under "Downloading" on the left side.

FAQs

1. Is it safe to download videos using these tools?

Both tools have been tested by VirusTotal and are completely safe, but they must be downloaded and installed from the official website. In addition, the downloaded content should only be used for personal viewing and should not be disseminated or used commercially.

2. Is MovPilot not working a common problem?

Yes, MovPilot not working is a common phenomenon in the community, especially in the short term after Amazon updates the DRM or login mechanism. However, not all users will encounter it, and it usually returns to normal after the version update.

Conclusion

This time, we present alternative software for when you encounter difficulties logging into MovPilot Amazon Prime Video Downloader. Given the persistent issues with MovPilot Amazon Prime Video Downloader, we recommend transitioning to StreamFab. StreamFab is regularly updated, and problems are typically resolved within a week. Furthermore, you can directly contact technical staff on the official StreamFab forum, where a robust support system is available. I hope this article proves beneficial to you. Thank you for reading to the end.

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