For the past few weeks, I've been running into a super annoying issue with the MovPilot Amazon Video Downloader app: I just can’t log in. I enter my email and password, get prompted for the two-step verification (2FA), and even when I punch in the right code, the app just kicks me back to the login screen. So frustrating!

Upon launching the MovPilot Amazon Prime Video Downloader and attempting to log into Amazon Prime Video, you may encounter the following issues:

movpilot amazon video downloader cannot login error

Next, please enter your email address and password to proceed with the two-factor authentication:

movpilot amazon video downloader cannot login error

Even after successful authentication, I am returned to the login screen! What's worse, I cannot close the window or exit the program. As shown in the pic below, the 'Close' option turns grey and cannot be tabbed.

movpilot amazon video downloader cannot login error

Then the application became unresponsive, and I had to forcibly terminate it via the task manager.

movpilot amazon video downloader cannot login error

Why Movpilot Amazon Video Downloader Login Failure?

At this point, the exact cause of the login failure is still unclear. After reaching out to MovPilot support with no response, it seems like it’s probably a software glitch. But I’ve pulled together the key aspects to look at.

No. Reason Troubleshooting
1 Account & Region Mismatch Make sure the Amazon link inside MovPilot matches your account’s region (e.g., amazon.com / amazon.co.uk).
2 2FA Verification Loop Switch methods (SMS, voice call, Authenticator app). Amazon’s official 2FA guide helps, promise.
3 WebView Cache Error Clear cookies and cache in MovPilot’s built-in browser, then retry.
4 Outdated Version / Protocol Change Read the update log and install the newest build.
5 Network or Firewall Interference Turn off VPN/firewall and use a plain local connection.
6 Account Risk / Terms Restriction Follow Prime Video’s Terms of Use; avoid frequent or bulk downloads. Be gentle.

Solution to Fix Movpilot Amazon Video Downloader Errors

The reason for the inability to log into MovPilot's Amazon Prime Video Downloader remains unclear; therefore, we recommend transitioning to StreamFab Amazon Downloader.

You can download three complete videos and enjoy a free trial!

How to Use StreamFab to Login to Amazon Prime Video

Step1
First, launch the StreamFab Amazon Downloader, and then click on the "Amazon" icon located under "VIP Services" on the left side.
fix movpilot amazon video downloader cannot login error
Step2
Tap the "Login" button on the page.
fix movpilot amazon video downloader cannot login error
Step3
Enter your email or phone and password (2FA if prompted), then submit.
fix movpilot amazon video downloader cannot login error
Step4
Done—you're in! I always fist-bump the air here, no shame.
fix movpilot amazon video downloader cannot login error

How to Download Prime Videos with StreamFab

Step1
Simply click to download the video for playback.
fix movpilot amazon video downloader cannot login error
Step2
StreamFab automatically analyzes the video, selecting the resolution, audio, subtitles, and, if it's a television series, you can also choose multiple episodes at once; then simply click "Download Now."
fix movpilot amazon video downloader cannot login error
Step3
You can view the video you wish to download under "Downloading" on the left side.

FAQs

1. Is it safe to download videos using these tools?

Both tools have been tested by VirusTotal and are completely safe, but they must be downloaded and installed from the official website. In addition, the downloaded content should only be used for personal viewing and should not be disseminated or used commercially.

2. Is MovPilot not working a common problem?

Yes, MovPilot not working is a common phenomenon in the community, especially in the short term after Amazon updates the DRM or login mechanism. However, not all users will encounter it, and it usually returns to normal after the version update.

Conclusion

This time, we present alternative software for when you encounter difficulties logging into MovPilot Amazon Prime Video Downloader. When that happens, I switch to StreamFab—it’s updated often, and most hiccups get patched within a week. Bonus: you can talk directly with the tech team on the official StreamFab forum, which, frankly, is refreshingly responsive. If MovPilot keeps looping you at sign-in, give StreamFab a spin while they sort it out. Hope this roundup helped, and thanks for sticking with me to the end.

streamfab forum